Swissôtel The Bosphorus - Luxury hotel - Guest Services

Guest Services

Learn more about the hotel facilities and services at Swissotel the Bosphorus, Istanbul:

  • Bell Staff – Our team is ready to help you with your luggage storage and porterage.
  • Business Centre
  • Check-In / Check-Out – Late check-in / check-out services are dependent on availability
  • Concierge Services – Our Concierge is 24 hours available to help you create your daily program in Istanbul
  • Currency Exchange – Foreign currency may be exchanged at the Front Desk according to the hotel’s current exchange rate
  • Internet Access & High-Speed Internet Access – Free WIFI is available in all our guestrooms and public areas. Besides, there is also an opportunity for high-speed internet access
  • Housekeeping – Our Housekeeping service will be pleased to help you out with all your special requests like anti-allergic bed linen, pillow service and dry cleaning
  • Laundry Services
  • Medical Services – In need of medical attendance of emergency case please contact our Front Desk team or our managers
  • Purovel Spa & Sport – Pürovel Spa & Sport includes 14 treatment rooms, a couples suite, hydrotherapy room, relaxation lounge, salt pool, and an array of therapeutic and beauty treatments combining eastern wisdom of healing with western technologies
  • Parking – All of our guests can make use of our parking places during their stay with special rates
  • Room Service – Our 24 hours open room service is waiting for you with its wide range menu
  • Safe Deposit Boxes – Our Front Desk will be pleased to help you with all your safe-deposits
  • Executive Lounge – Our guest relations team is ready to help you with all of your special requests like laundry service or confirmation of your flight tickets and room service is now with Swissotel The Bosporus, Istanbul quality
  • Smoking /non-smoking rooms and disabled guests rooms. Please contact us for more information about reservation for smoking and non-smoking rooms and disabled guests rooms from: Phone: +90 212 326 1100 ▪ Faks: +90 212 326 1122 ▪
  • Wheelchair Accessibility – Please contact us for your wheelchair requests from: Phone: +90 212 326 1100 or
  • Limousine Service
  • Tax Information – Our room charges are not included tax and value. Please know that our restaurants do include the taxes.
  • Transportation Services – (i.e. Airport Transfers, Car Rentals, etc) Transportation services do accompany our guests with privilege of Mercedes E & S Class to offer you maximum comfort. You can also make use of this service for all your wedding, birthday or city tours.

Please contact us for more information:
Phone: +90 212 326 1100
Faks: +90 212 326 1122


Swissôtel The Bosphorus ☆☆☆☆☆
Visnezade Mah. Acisu Sok. N. 19, 34357 Macka Besiktas
Tel: +90 212 326 11 00

  • guest-services
Book a room
Book a room